To provide guests with courteous and professional service, and to create a pleasant dining atmosphere. To enhance overall experience. To anticipate guests needs and to assist the Waiters in maintaining high standards of service in the restaurants.
Maintain clean and orderly tables and helps to organize stations.
Prepare a good mice-en-place to ensure that his/her station is ready when guests arrive.
Stand by the table, ready to pull the chair for the ladies when guests arrive and depart.
Provide personalized service.
Replenish water, bread, butter and other items as anticipated.
Delivers food from the galley to restaurant stations.
If assigned to Food buffet areas, always maintain clean and orderly tables/stations, and assist guests with beverage orders.
Responsible for the cleanliness, maintenance and upkeep of all equipment and any other ship’s property that he /she is working with.
To be responsibly minded for the breakage and loss of any equipment.
To use only ship’s authorized chemicals in the way and manner they’ve been instructed to.
To respect his/ her Supervisors, address him/her with the due titles, accept order without questioning and co-operate unselfishly, and be a Team-worker.
To attend departmental meetings and trainings when requested.
Personal hygiene and appearance - Always wear clean and ironed uniform / name tag - Clean and polished shoes - Take a shower before the commencement of one’s shift - Have trimmed and neat haircut for men and moderate coiffure for women - Have at all times short and clean fingernails/ for female only light nail polish permitted. - Be always neat, well groomed and shaved - Avoid or use little make-up - Only delicate / appropriate jewelry to be worn
To perform all duties other than above as requested by the Waiter, Head Waiter and Restaurant Manager.
To be aware and follow Company’s Security / Fire / Safety according to the ship’s rules and regulations. Education / Training
Minimum 3-yrs experience in; Hotel, Restaurant or Cruise ship.
Standard restaurant background. Language requirements
Must be able to communicate effectively and to speak clearly in English with Supervisors and Guests alike. Other languages are considered a plus. Computer knowledge N/A