• Cruise Ship Sommelier

    Location US
    Category
    Beverage Service
  • Overview

    Provide guests with courteous and professional beverage service.  Increase revenue for the company and self by applying up-selling techniques and meet sales targets.

    Responsibilities

      • Should be knowledgeable of all beverage lists and able to discuss and suggest wines to guests who ask for advice.
      • Knowledge of how to pair wine with food is imperative.
      • Must be able to reach sales targets set by the Company that are reasonable and attainable but require motivation and commitment.
      • Maintains a clean and orderly wine cellar.
      • Duties include the re-stocking of the Wine Cellar on a daily basis and once a week may be requested to work during the loading of wines onto to the ship.
      • Provides personalized service (remembers guests names and preferences).
      • Adheres to the vessel’s drinking age policy.
      • Attends weekly bar staff meetings and training sessions, as required.
      • Works at special parties and private functions.
      • General cleaning and maintenance according to standards.
      • Handles all ship equipment with utmost care and reports any faulty/broken equipment.
      • Assists management with coaching and introduction of new personnel.
      • Clean uniform and tidy appearance, hair, nails, etc. at all times.
      • Performs all other duties as requested by supervisors.
      • Always projects a favorable image of the Company.
      • Works in all beverage service location at the discretion of his/her supervisor.

    Qualifications

    Safety

    Participates in safety drills according to instructions.

     

    Complies with safety and pollution prevention regulations and operating procedures.

     

    Education / Training

    Minimum of 3 years wine service experience.

     

    Language requirements

    Fluent English

     

    Computer knowledge

    Basic PC skills.

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