Regional Human Resources Account Director

ID
Category
Other

Overview

CTI Group Worldwide Services Inc. is a global recruiting firm based in Fort Lauderdale, FL with offices in Indonesia, Thailand, Malaysia and Myanmar offering Human Resources, travel, payroll, training and uniform services to the cruise and hotel/resort industries.

 

Currently, we are searching for a Regional HR Account Director to join our Fort Lauderdale team and work full time with our Asian offices. The Regional HR Account Director will be the primary contact for one or multiple cruise line partners, providing a professional customer service for all client requirements and requests.  The position requires to work full time in Asia, housing and work permits will be provided.  Occasionally it may be required to join the USA team for conferences or other work related events. Working hours can extend into some weekends and evenings, Asia time, as we are on a 12-hour time difference in work hours.  The job will also touch on the set up of new offices, processing, recruiting and implementing the policies and procedures of the company. In addition, this position will be the direct contact for our internal and external training facilities and coordinate interoffice recruiting events.  For the right person who has a customer first and leader mentality there is opportunity for growth and advancement within the company. 

Responsibilities

  • Provide daily verbal and written communications to head office.
  • Oversee the scheduling, documentation and movement of foreign employees/crew from our offices and schools to their assigned International work environments.
  • Track and analyze recruiting and placement data as well as Key Performance Indicators.
  • Maintain HR database and electronic personnel files
  • Update employees on policies and procedures.
  • Contribute to team development and if capable move into a team leadership position.
  • Address and resolve issues, concerns and needs of the employees.
  • Facilitate new hire orientation workshops.
  • Maintain HR database and electronic personnel files.
  • Work closely with all our branch offices.
  • Manage the recruitment process and facilitate recruiting events.
  • Liaises with management of all training facilities
  • Provides feedback on training curriculums
  • Assist with new projects and implementations of such
  • Support and accompany corporate team members during visits
  • Host meetings with designated cruise line representatives

Qualifications

  • Positive attitude and a friendly personality and excellent communication skills.
  • Excellent customer service skills and open to other cultures and customs.
  • Excellent written and verbal communication skills and adapting to various new technologies.
  • Ability to multi-task and prioritize.
  • Ability to work well independently and within a team environment.
  • Ability to work after hours and weekends as needed.
  • Ability to frequently travel with short notice
  • Excellent computer proficiency and familiarity with Microsoft Office products.
  • Bachelor’s Degree or High School Diploma required.

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