Account Representative

US-FL-Fort Lauderdale
Category
Other

Overview

CTI Group Worldwide Services Inc. is a global recruiting firm based in Fort Lauderdale, FL with offices in Indonesia, Thailand, Malaysia and Myanmar offering Human Resources, travel, payroll, training and uniform services to the cruise and hotel/resort industries.

 

Currently, we are searching for an Account Lead Representative to join our Fort Lauderdale team with possible travel to Asia that can last from weeks to extended months at a time. The Account Lead Representative will be the primary contact for multiple cruise line partners, providing a professional turn-key, one-stop solution for all client requirements and requests.  If required to work in Asia, housing will be provided and work permits.  Working hours can be extend into some weekends and evenings, Asia time, as we are on a 12-hour time difference in work hours.  The job will also touch on processing, recruiting, policies and procedures of the company. For the right person who has a customer first and leader mentality there is opportunity for growth and advancement within the company. 

 

 

Responsibilities

  • Provide daily verbal and written communications to head office and possible clients
  • Oversee the scheduling, documentaion and movement of foreign employees/crew to their assigned International work environments
  • Track and analyze recruiting and placement data as well as Key Performance Indicators
  • Maintain HR database and electronic personnel files
  • Work closely with our overseas branch offices
  • Provide administrative assistance to their assigned manager(s).
  • Contribute to team development and if capable move into a team leadership position.

Qualifications

  • Positive attitude and a friendly personality and excellent communication skills.
  • Excellent customer service skills and open to other cultures and customs.
  • Excellent written and verbal communication skills and adapting to various new technologies
  • Ability to multi-task and prioritize
  • Ability to work well independently and within a team environment
  • Ability to work after hours and weekends as needed
  • Ability to travel overseas, if required
  • Excellent computer proficiency and familiarity with Microsoft Office products
  • Bachelor’s Degree or High School Diploma required

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